Michelle A. Heath Rotating Header Image

July, 2010:

An Old Spice Guy, A New Way to Market

If you haven’t heard about the Old Spice video campaigns you must be either living under a rock or rendered speechless by Isaiah Mustafa’s six-pack, towel wearing bod. Some say he’s a god. I say the campaign is brilliant (and happen to concur with the god-like references). Weiden + Kennedy, P&G’s ad agency, pulled together one of the most integrated and truly buzz worthy social media campaigns of 2010. Their timeliness, randomness, and honest-to-goodness humor has put Old Spice on the map in terms of social media. Instead of me gushing about it, feel free to read the great articles by Mashable and Fast Company. But of course my $0.02 anyway.

As I thought about what worked so well in this campaign, I kept thinking about the 4Ps of marketing and how, in this new social media world, we need a new P. Sure, every successful marketing mix has something to do with product, price, placement and promotion. But what they don’t teach you is what we learned this week about a healthy dash of social media and a heaping helping of a hot guy in a towel.

As marketers, we spend most of our time cooking up clever ways to share our brand with the people we think are most interested – a.k.a. our target audience. Whether it’s chocolates, cars, ShamWows or Forex – there’s a buyer for what we’re selling. They just don’t know it yet.

Brands have to work harder than ever to earn our attention. We’ve all heard the urban legend of the viral video that refused to produce the golden YouTube views and its silent death at the hands of its maker. Tragic. We’ve all seen the Facebook pages that vie for us to like them only to disappoint us and the Twitter streams that offer nothing of value in 140 characters or less. Sigh.

The great thing about the Old Spice campaign is that it took something that’s been around for decades (my grandpa wore it for years) and made it new by starting with fans and followers. It is what every good campaign should do – start with the people and let them build it. It’s something they don’t teach you in school but something I admire in practice. IMHO, People should be the 5th P. Think about it. Social media is all about People. It’s about engaging People in conversations, creating new ideas, forming and sharing opinions and connecting. These are People who may or may not like your brand. But, they know other People. And when they see and hear cool stuff in action, they tell them.

Hats off to W+K for focusing on the People and to Old Spice taking a risk and putting a hot guy in a towel (seriously, thank you.) And because I work for Currensee, a social network where we admire great examples like this one…AND because we are a little goo-goo for social media, we decided to ask (and by ask I mean, make) one of our interns, appropriately named Orli, respond to one of the Old Spice commercials. Watch the original here. Then watch Orli’s response.

Prince goes crazy and says the internet is over

I remember my job at Fidelity back in the late 90′s. We were cooking up this revolutionary new way for people to trade…online. It was back in the day when you sometimes paid hundreds of thousands of dollars for a url and every website had a little worker guy image on it because it was under construction.

I remember how many people at that time said it would never happen, this internet fad. It will never take off. Who wants to go on the internet to shop? Who Picture 3would ever give their credit card across the world wide web, into the ether? Why would people rather talk online than on the telephone? Well, friends, if you are living in the year 2010, you are living the internet dream. We are connected 24×7 and it’s getting easier and easier to shop, communicate, browse and work.

But there always has to be someone who doesn’t believe it. Along comes Prince, who I love dearly. My first album that was banned from my record player by my parents was Purple Rain. I think I know every word to every song on that album. The man is a musical genius and has millions of fans around the world but refuses to embrace technology and went so far as saying the internet is over in a recent interview picked up by Mashable. And, he went on to say

All these computers and digital gadgets are no good. They just fill your head with numbers and that can’t be good for you.

It is hard to believe that there are smart, influential, talented people out there who believe that the internet is the root of all evil. What about all of the great things the internet has does to open business and commerce? To connect people around the world? To create access to information? To make music available to fans everywhere?

Maybe we’ve all fallen prey to the cult of Steve Jobs, and Facebook, and iTunes and Twitter and the many gadgets and websites we use every day to help us do our jobs better, live better, learn more and be more productive members of society. Maybe we should go back to our pre-internet days and forget all the gizmos, gadgetry and websites.

…on second thought, I’ll stick with the cult. Sorry Prince, I ain’t buyin’ it.