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	<title>Michelle A. Heath &#187; Marketing</title>
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	<link>http://michelleaheath.com</link>
	<description>One girl&#039;s rants, raves &#38; everything in between</description>
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		<title>Can your brand handle a babe?</title>
		<link>http://michelleaheath.com/2011/09/can-your-brand-handle-a-babe/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=can-your-brand-handle-a-babe</link>
		<comments>http://michelleaheath.com/2011/09/can-your-brand-handle-a-babe/#comments</comments>
		<pubDate>Tue, 13 Sep 2011 20:00:22 +0000</pubDate>
		<dc:creator>Michelle Heath</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Start-ups]]></category>
		<category><![CDATA[booth babes]]></category>
		<category><![CDATA[start-ups]]></category>
		<category><![CDATA[video]]></category>

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		<description><![CDATA[You&#8217;ve seen it. The bikini-clad woman draped over the car at the auto shows. The half-dressed ladies displaying the latest gadgets at the big electronic shows. The buxom girls in short skirts chatting up the boys at the trade show or conference du jour. Many marketers would say&#8230;&#8221;Pathetic! My brand would never stoop so low!&#8221; [...]]]></description>
			<content:encoded><![CDATA[<p>You&#8217;ve seen it. The bikini-clad woman draped over the car at the auto shows. The half-dressed ladies displaying the latest gadgets at the big electronic shows. The buxom girls in short skirts chatting up the boys at the trade show or conference du jour. Many marketers would say&#8230;&#8221;Pathetic! My brand would never stoop so low!&#8221;</p>
<p>I put babes in videos and babes in a trade show booth and I don&#8217;t regret it for one minute.</p>
<p>Great, now we&#8217;ve got that over with, let me explain.</p>
<p>There are times in the life of a brand where you&#8217;ve gotta get scrappy. You know &#8211; no budget, no one knows who the heck you are, you have to spell your company&#8217;s name s l o w l y and fight the uphill battle of spending on brand awareness versus spending on lead gen/conversion. In this scenario, most marketers are willing to do one of two things.</p>
<p><strong>Thing One</strong>: Wait it out. Use the traditional means of marketing, advertising, PR and whatever other tools they have in that fancy bag of tricks. Then, cross their fingers that the marketing programs will eventually work and people will start to know the brand and buy something.</p>
<p><strong>Thing Two</strong>: Take a risk. This is where I add the &#8220;don&#8217;t try this at home&#8221; disclaimer as this isn&#8217;t for everyone. Taking a risk is just that &#8211; a calculated bet that the aggressive programs you run will leapfrog the wait it out approach. It does not always happen this way. In my case it did and here&#8217;s why.</p>
<p>The risk I took was to feature beautiful women in a variety of settings  for a marketing campaign before we launched our product. I took the Take  A Risk approach, if you didn&#8217;t catch that. My friends and marketing  cohorts said, &#8220;How can you exploit women like that? You&#8217;re a chick?!&#8221;  But, I am a Marketing Chick and maniacally focused on programs that will  grow our business. And sometimes you need to pull out all the stops to  make it happen. My company was in a cluttered space &#8211; big big companies  with deep deep pockets all around us gobbling up every eyeball I so  desperately tried to capture. I couldn&#8217;t buy enough advertising to tell  our story or enough paid programs to make a difference. Our target  audience was male and, let&#8217;s face it, guys like hot chicks. Hey, even I  appreciate hot chicks. I thought that because our brand was different  than all the other muckety mucks with the deep pockets, we should do  something they would never do &#8211; use hot chicks to promote our brand. Different.</p>
<p>The critics might say, what does some randomly cast hot chick know about  your product? The answer: nothing. But that&#8217;s not the point. I recently  read an article by Christine Crandell about the <a href="http://christinecrandell.com/2011/09/the-roi-of-booth-babes/comment-page-1/">ROI of booth babes</a> and it spurred me to write this post. I agree with Christine&#8217;s position  that dressing your product in a french maid&#8217;s outfit and sending it off  to &#8216;sell&#8217; is rather outrageous and, in my opinion, tasteless and a  waste of marketing dollars. But, I do think that there&#8217;s a time and  place for some brand sauce &#8211; you know a way to shake things up a bit,  give the potential buyer something unexpected and do it in a tasteful  way. The &#8216;butt-shaker&#8217; videos, as they have been coined, did exactly  what I needed them to do. They created a buzz. They created an  aspiration for our potential customer (99.9% male) to achieve. They  explained the product in a simple way and with a clever, unexpected  hook. They caused a bit of a commotion that resulted in over a half a  million views on You Tube for just one of the videos in the series. They were conceived with a strategy, a pithy  pitch, a catchy hook, a top-notch video production crew and stellar  execution. The result was a home run in breaking through the clutter and  appealing to our audience. The video series increased leads, brand name  recognition and credibility &#8211; believe it or not, customers loved that  we were willing to do something different.</p>
<p><iframe width="560" height="345" src="http://www.youtube.com/embed/WACzNjhrbKo" frameborder="0" allowfullscreen></iframe></p>
<p>Now, the booth babes. So, we go to Vegas and it&#8217;s our &#8216;break-out&#8217; show. I put two lovely girls &#8211; twins in fact &#8211; in jeans and a custom-made tank top. No boobs hanging out. No glitter bikinis. Fun yet tasteful. They knew enough about the product to attract peoples&#8217; attention and did an excellent job mingling with our booth traffic. </p>
<p>Would I do <a href="http://michelleaheath.com/2011/09/can-your-brand-handle-a-babe/picture-174/" rel="attachment wp-att-746"><img src="http://michelleaheath.com/wp-content/uploads/2011/09/Picture-174.png" alt="" title="Picture 174" width="244" height="183" class="alignright size-full wp-image-746" /></a>it again then: yes. </p>
<p>Would I do it now: no. </p>
<p>Why? It played a very particular role for a particular time in our brand&#8217;s evolution. I go to these shows every few months and see the same companies with the same shtick. Booth babes and give aways and I think&#8230;really? Is that all you&#8217;ve got?</p>
<p>Part of being a good marketer is transforming your brand little by little. Innovating. Creating. Differentiating. The same old same old is too predictable. People like being surprised and delighted. I believe that brands and babes can live together in harmony if, and only if, they serve a very specific purpose. I also believe that it gets played out fast, so if that&#8217;s all you&#8217;ve got in your bag of tricks, you better stop at the trick store for some new ideas.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
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		<title>15 Seconds to Make a First Impression</title>
		<link>http://michelleaheath.com/2011/07/15-seconds-to-make-a-first-impression/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=15-seconds-to-make-a-first-impression</link>
		<comments>http://michelleaheath.com/2011/07/15-seconds-to-make-a-first-impression/#comments</comments>
		<pubDate>Wed, 06 Jul 2011 02:29:44 +0000</pubDate>
		<dc:creator>Michelle Heath</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[UI design]]></category>
		<category><![CDATA[user experience]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[flash]]></category>
		<category><![CDATA[Flash-based websites]]></category>
		<category><![CDATA[HTML5]]></category>
		<category><![CDATA[iOS]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[marketers]]></category>
		<category><![CDATA[UI]]></category>
		<category><![CDATA[UX]]></category>
		<category><![CDATA[web design]]></category>

		<guid isPermaLink="false">http://michelleaheath.com/?p=666</guid>
		<description><![CDATA[You know, when I get a bee in my bonnet, I just can&#8217;t let it go. I had to pursue the data to support my recent anti-Flash-website post because I can&#8217;t be the only consumer (and marketer) that is annoyed and frustrated by a useless Flash intro. This whole Flash-based website debate has spurred quite [...]]]></description>
			<content:encoded><![CDATA[<p>You know, when I get a bee in my bonnet, I just can&#8217;t let it go. I had to pursue the data to support my recent <a href="http://michelleaheath.com/2011/07/why-flash-websites-make-me-cookoo-bananas/">anti-Flash-website post</a> because I can&#8217;t be the only consumer  (and marketer) that is annoyed and frustrated by a useless Flash intro. This whole Flash-based website debate has spurred quite a conversation <a rel="attachment wp-att-692" href="http://michelleaheath.com/2011/07/15-seconds-to-make-a-first-impression/picture-146/"><img class="alignleft size-full wp-image-692" title="Picture 146" src="http://michelleaheath.com/wp-content/uploads/2011/07/Picture-146.png" alt="" width="120" height="106" /></a>among my Twitter followers and I had the chance to speak with <a href="http://www.linkedin.com/in/davidginsburg">David Ginsburg</a>, founder <a href="http://www.hectorssolutions.com/">Hector Solutions</a> and smart social media dude, about my rant. We discussed and here&#8217;s his $.02.</p>
<p>David said, &#8220;Flash frustrates the hell out of me. Stats have shown that you have approx 15 seconds to garner my attention and/or bring me to the content I am seeking from your website. Why would you waste that time waiting for your fancy Flash website to load? Anything built online needs to be done with the modus operandi of <em>how does it benefit the end user</em>? The move to HTML5 as the web design standard should help to accelerate the shift away from Flash-based websites because 5 is becoming the universal standard across the web.&#8221; &#8221; He goes on to say, &#8220;Look at the iPad. Apple has sold somewhere around 25M of these devices and they are the clear leader in the tablet category&#8230;and even Apple devices don&#8217;t support Flash. In my opinion, Flash as a primary means of website design has had it&#8217;s time.&#8221;</p>
<p>I couldn&#8217;t agree more and would like to urge you marketers and designers out there to consider another way to get your message across &#8211; fast and succinctly &#8211; without using Flash. Pretty please&#8230;with a cherry on top? 15 seconds, baby.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
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		<title>Marketing your differentiator</title>
		<link>http://michelleaheath.com/2010/03/marketing-your-differentiator/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=marketing-your-differentiator</link>
		<comments>http://michelleaheath.com/2010/03/marketing-your-differentiator/#comments</comments>
		<pubDate>Tue, 23 Mar 2010 19:13:32 +0000</pubDate>
		<dc:creator>Michelle Heath</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Emerson College]]></category>
		<category><![CDATA[product differentiators]]></category>

		<guid isPermaLink="false">http://michelleaheath.com/?p=366</guid>
		<description><![CDATA[I spent this morning at Emerson College participating on a panel as part of the School of Communication&#8217;s &#8220;Communication Week&#8221;. The Chair of the Emerson Marketing Communications department, John Davis, is passionate about hybriding the strategic and communication aspects of marketing and is building an experienced team of faculty, alumni and outside peers and influencers [...]]]></description>
			<content:encoded><![CDATA[<p>I spent this morning at Emerson College participating on a panel as part of the School of Communication&#8217;s &#8220;Communication Week&#8221;. The Chair of the Emerson Marketing Communications department, <a href="http://johnadavis.typepad.com/">John Davis</a>, is passionate about hybriding the strategic and communication aspects of marketing and is building an experienced team of faculty, alumni and outside peers and influencers to enhance the program. I must admit, I didn&#8217;t know much about Emerson&#8217;s Marketing program and was very impressed by the faculty and students, along with <a href="http://twitter.com/cathywaters">Cathy Waters</a>, Emerson Graduate Marketing Director.</p>
<p>The topic was around the role of marketing in today&#8217;s globalized world. I had the pleasure of meeting fellow panelist,  <a href="http://www.schneiderpr.com/blog/">Joan Schneider</a>, president of Schneider Associates. It&#8217;s amazing that our paths haven&#8217;t crossed until today as she is also a passionate marketer and creative brand thinker &#8211; and we tend to agree on alot of points, which is nice when you&#8217;re sitting next to someone for almost 2 hours. The conversation kicked-off around launching new products, something Joan and her firm know alot about. Being in start-up land at <a href="http://blog.currensee.com/">Currensee</a>, launches usually happen over-night, or so it seems. Joan talked about launch planning and how she helps her clients get ready. Her advice? Start the launch planing while ideas are still ideating. Waiting until the widget comes off the assembly line is often too late to plan all the details and line up the pieces for a successful launch. I spent time talking about launching a social network and how to gain sign-up momentum. The key? Identifying your influencers &#8211; the people who are willing to try your product early and tell other people about it. Joan and I both agreed that influencers are everyone from mommy bloggers, to WSJ press to the average consumer. It&#8217;s all about figuring out who they are, how to connect with them and what helps them engage with your brand.</p>
<p>We talked alot about social media and how we are using Twitter, Facebook and other social channels to engage customers and how we measure the success of social media. It was a topic that picked up on the themes from last week&#8217;s <a href="http://www.brandinfiltration.com/dailygrind/2010/03/19/social-media-marketings-dreaded-m-measurement/">Espresso </a>lunch with friend and colleague, <a href="http://bonafidemarketinggenius.com/">Marta Kagan</a>, where we talked about how social media is creating new channels and new challenges for us as marketers. Before, customers wrote an email or called us to complain. Now we manage the trials and tribulations of upset customers who can do more to damage to a brand in 140 characters than we ever thought possible. Measurement of social engagement, awareness, lead gen and membership is blurring the lines of ROI and marketers often don&#8217;t have the time or budget for big measurement products and, quite frankly, they&#8217;re not always the answer to the measurement question.</p>
<p>After a great discussion that&#8217;s far too detailed to transcribe here, we opened the session to the audience, mostly comprised of students. There were some great questions:</p>
<p>- What do you do when you have a bad press launch? How do you measure that and communicate that to your clients/management team?</p>
<p>- How do you decide what level of writing is appropriate for an audience mixed with newbies and experts?</p>
<p>- How do you find the influencers who can help launch your brand?</p>
<p>- What advice do you have for finding an internship or full-time job?</p>
<p>The last question really stood out to me because it takes marketing full-circle. Marketing is all about identifying the differentiator &#8211; the value prop that makes your idea, brand, product or service unique from the other guy&#8217;s down the street. Then, once you figure out what that is, you write it down and convey it in everything you do &#8211; consistently and emphatically. You talk about it, you Tweet it, you find people to talk about it. The <em>it</em> is the differentiator and the differentiator is the marketing. When it comes to getting a job, the same rules apply. You send me a resume. I look at it. The marketer in me does a few things immediately &#8211; 1) Assess the design. Did you just use a Word doc template or did you actually get creative and create a logo or unique format? 2) Check for typos and grammar. I know, it&#8217;s so anal but I can&#8217;t stand typos in a resume. You want me to hire you but you don&#8217;t have the attention to detail to actually proof your resume before you send it to me? Trash can.  3) Scan to figure out what&#8217;s different about you. Oh, you know Word, Excel and PowerPoint&#8230;yawn. Oh, you were the captain of your lacross team? Hm, team player, competitive, interesting. Oh, you were a sugar plum fairy in the Nutcracker Ballet? Discipline, focus, practice, cool. You started a mentoring program for inner-city kids? Initiative, compassion, giving back. Love it. You did an intership for the summer? Gave up the beach for the office. That&#8217;s dedication.</p>
<p>In my book, you have about 30 seconds for your resume to either get my attention or not. I apologize that I have the attention span of a gnat when it comes to stuff like this but I know I am not alone. People are busy. You need to cut through the clutter and create your difference. Whether you&#8217;re marketing yourself or a product someone&#8217;s going to buy, you&#8217;ve got 30 seconds to get your differentiator across, get them to understand it and make them feel like they need it (or you) right now.</p>
<p>And, now, over to you. Are you marketing your differentiator?</p>
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		<title>Are you marketing to stand out or stand back?</title>
		<link>http://michelleaheath.com/2009/07/are-you-marketing-to-stand-out-or-stand-back/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=are-you-marketing-to-stand-out-or-stand-back</link>
		<comments>http://michelleaheath.com/2009/07/are-you-marketing-to-stand-out-or-stand-back/#comments</comments>
		<pubDate>Thu, 16 Jul 2009 16:39:06 +0000</pubDate>
		<dc:creator>Michelle Heath</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://michelleaheath.com/?p=169</guid>
		<description><![CDATA[The mission: Tell your target audience who you are and what you do. I&#8217;m the marketing chick. I come equipped with a designer bag full of tricks. There&#8217;s Twitter, Facebook, blog posts, email campaigns, partner marketing, affiliate programs, you know the drill. But, there&#8217;s alot of noise. If you post a Tweet to 1,000 followers, [...]]]></description>
			<content:encoded><![CDATA[<p>The mission: Tell your target audience who you are and what you do.</p>
<p>I&#8217;m the marketing chick. I come equipped with a designer bag full of tricks. There&#8217;s Twitter, Facebook, blog posts, email campaigns, partner marketing, affiliate programs, you know the drill. But, there&#8217;s alot of noise. If you post a Tweet to 1,000 followers, do they hear it? In my opinion, not so much. So, my mission is less about getting the message out and more about <em>standing</em> out.</p>
<p>I watch my six year old with her friends. They pretty much do everything that the other person is doing, wearing, saying. Their mission? To be the same. Standing out is scary when your six. You could be placed on exile island during recess by the mean girls who are all the same. Most brands act like six year olds. Oh, we can&#8217;t say that or someone might be offended. Hm, we can&#8217;t show that or we might get sued. Jeez, we can&#8217;t suggest that or someone might think we&#8217;re not professional or perhaps semi-crazy.</p>
<p>What a load of crap.</p>
<p>Isn&#8217;t the whole point to create your differentiator and stand-out? As my friend, Alex Neihaus, so poignantly penned in <a href="http://www.yobyot.com/general-musings/currensee-gets-it/2009/07/15/">his blog post</a> yesterday:</p>
<blockquote><p>In high tech marketing, the “blend” is everything. You gotta have creativity… you gotta have authenticity…and given that small tech startups are either a) a completely new idea and/or b) trying to unseat titans, you gotta have balls to make your point. Big ones.</p>
<p>And my friends at <a onclick="javascript:pageTracker._trackPageview('/outgoing/www.currensee.com');" href="http://www.currensee.com/" target="_blank">currensee.com</a> have ‘em. Watch this video. In just 1:02, you get it all in the blend. The beans (what currensee.com is), the roasting (it’s a social network for currency traders) and the infusion of…well…<em>tush </em>into the blend. If you don’t smile — and then head right over to the site — it’s definitely your problem.</p>
<p>My hat’s off to Dave and Michelle for ignoring all the reasons marketers come up with <em>not</em> to stand out and delivering their message (make more money trading money with a group) with a liberal dose of authenticity and humor.</p></blockquote>
<p>As you&#8217;ll see from my latest <a href="http://www.youtube.com/watch?v=WACzNjhrbKo">&#8220;project&#8221;</a>, I put the big ones to the wall and admittedly teeter on the edge of controversial, sexist and down-right inappropriate. At the end of the day, producing another campaign or line of copy can only get you so far. I say, take a risk, put it out there, make your mark and have some fun. I sure did. <img src='http://michelleaheath.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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