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Social Media

An Old Spice Guy, A New Way to Market

If you haven’t heard about the Old Spice video campaigns you must be either living under a rock or rendered speechless by Isaiah Mustafa’s six-pack, towel wearing bod. Some say he’s a god. I say the campaign is brilliant (and happen to concur with the god-like references). Weiden + Kennedy, P&G’s ad agency, pulled together one of the most integrated and truly buzz worthy social media campaigns of 2010. Their timeliness, randomness, and honest-to-goodness humor has put Old Spice on the map in terms of social media. Instead of me gushing about it, feel free to read the great articles by Mashable and Fast Company. But of course my $0.02 anyway.

As I thought about what worked so well in this campaign, I kept thinking about the 4Ps of marketing and how, in this new social media world, we need a new P. Sure, every successful marketing mix has something to do with product, price, placement and promotion. But what they don’t teach you is what we learned this week about a healthy dash of social media and a heaping helping of a hot guy in a towel.

As marketers, we spend most of our time cooking up clever ways to share our brand with the people we think are most interested – a.k.a. our target audience. Whether it’s chocolates, cars, ShamWows or Forex – there’s a buyer for what we’re selling. They just don’t know it yet.

Brands have to work harder than ever to earn our attention. We’ve all heard the urban legend of the viral video that refused to produce the golden YouTube views and its silent death at the hands of its maker. Tragic. We’ve all seen the Facebook pages that vie for us to like them only to disappoint us and the Twitter streams that offer nothing of value in 140 characters or less. Sigh.

The great thing about the Old Spice campaign is that it took something that’s been around for decades (my grandpa wore it for years) and made it new by starting with fans and followers. It is what every good campaign should do – start with the people and let them build it. It’s something they don’t teach you in school but something I admire in practice. IMHO, People should be the 5th P. Think about it. Social media is all about People. It’s about engaging People in conversations, creating new ideas, forming and sharing opinions and connecting. These are People who may or may not like your brand. But, they know other People. And when they see and hear cool stuff in action, they tell them.

Hats off to W+K for focusing on the People and to Old Spice taking a risk and putting a hot guy in a towel (seriously, thank you.) And because I work for Currensee, a social network where we admire great examples like this one…AND because we are a little goo-goo for social media, we decided to ask (and by ask I mean, make) one of our interns, appropriately named Orli, respond to one of the Old Spice commercials. Watch the original here. Then watch Orli’s response.

Are you marketing to stand out or stand back?

The mission: Tell your target audience who you are and what you do.

I’m the marketing chick. I come equipped with a designer bag full of tricks. There’s Twitter, Facebook, blog posts, email campaigns, partner marketing, affiliate programs, you know the drill. But, there’s alot of noise. If you post a Tweet to 1,000 followers, do they hear it? In my opinion, not so much. So, my mission is less about getting the message out and more about standing out.

I watch my six year old with her friends. They pretty much do everything that the other person is doing, wearing, saying. Their mission? To be the same. Standing out is scary when your six. You could be placed on exile island during recess by the mean girls who are all the same. Most brands act like six year olds. Oh, we can’t say that or someone might be offended. Hm, we can’t show that or we might get sued. Jeez, we can’t suggest that or someone might think we’re not professional or perhaps semi-crazy.

What a load of crap.

Isn’t the whole point to create your differentiator and stand-out? As my friend, Alex Neihaus, so poignantly penned in his blog post yesterday:

In high tech marketing, the “blend” is everything. You gotta have creativity… you gotta have authenticity…and given that small tech startups are either a) a completely new idea and/or b) trying to unseat titans, you gotta have balls to make your point. Big ones.

And my friends at currensee.com have ‘em. Watch this video. In just 1:02, you get it all in the blend. The beans (what currensee.com is), the roasting (it’s a social network for currency traders) and the infusion of…well…tush into the blend. If you don’t smile — and then head right over to the site — it’s definitely your problem.

My hat’s off to Dave and Michelle for ignoring all the reasons marketers come up with not to stand out and delivering their message (make more money trading money with a group) with a liberal dose of authenticity and humor.

As you’ll see from my latest “project”, I put the big ones to the wall and admittedly teeter on the edge of controversial, sexist and down-right inappropriate. At the end of the day, producing another campaign or line of copy can only get you so far. I say, take a risk, put it out there, make your mark and have some fun. I sure did. :)

Alltop – all but useful

I’ve been trying to give Alltop a chance. It has content. I like content. It’s all in one place. I like convenience. It’s a Guy Kawasaki venture. I like Guy.

But I’ve gotta say. I’m just not a fan. I’ve been trying to figure out the point of this seemingly dumbed-down headline aggregator launched in March. I keep hoping maybe I’ll be surprised with some great gem or some great nugget of information. But I keep coming back disappointed and, quite frankly, feeling a bit appeased.

Let me explain. If you haven’t used Alltop, you start by clicking on a category that interests you. You can search for something, click the actual word, or click on the letter. Easy, peasy. Let’s say you want to stay on top of the latest headlines on the topic of “Frugality.” Well, I found a great article with Tips for Stretching Meat (sounds painful) or Removing Tar from Brick (a must-read). If those weren’t enough to satisfy my hunger for content, I tried…you guessed it…bacon. Who doesn’t love bacon? But do I really need to see the Religious Side of Bacon (in bacon we trust) or try out Bacon Ice Cream (um, that’s just gross)?

So, I tried to think about why we need Alltop. Guy Kawasaki is a pretty smart guy so there must be some reason to keep up on the latest bacon news, sappy quotations, quilting tips or even acne articles. Then I realized it must be less about what it contains and more about who is using it. For those of us who have multiple RRS readers, Twitter, Facebook, FriendFeed and a bunch of other ways to gather headlines, news and the latest goings-on, Alltop seems pretty jay-vee. But, maybe if you’re the type of person who wants to go to one place to search and find the latest benign topics, Alltop could be a useful tool. I said Maybe.

I give it two-thumbs down. Sorry, Guy.

The future looks bright

Not sure why that Pat MacDonald song came into my head but it captures how I feel right now. Anyhow, I am jumping out of my seat. Why you ask? Well, I just joined the team at Currensee as their brandy-new VP of Marketing. I am thrilled to join an amazing team of people and to help them bring their big idea to the market.

From my first meeting with Dave Lemont, the CEO and king of go-to-market strategies, I knew this position was made for me. It’s one part financial services (my past life), one part social media & community (my new life) and a healthy dose of innovation, testing and data gathering. Currensee is in stealth mode but I can tell you a bit about how they are changing the forex game. Say you trade foreign currencies. You chase the Aussie and play the Cable against the Swissy. You’re always trying to find an edge – tough to do when the markets trade 24×7 and most humans need some sort of sleep.

Well, Currensee, not only lets you stay connected to the market, it lets you understand and leverage the community of forex traders who are looking for an edge just like you. Kind of like a Facebook for forex traders. You can share a whole bunch of data with your Currensee friends and share charting strategies and trading ideas in real-time. I spent most of my life in financial services and have seen alot of products. Everything from active trader pro screens that look like a DOS terminal to level II quote screens that make you go cross-eyed. After seeing how the simple and intuitive the Currensee screens are, I know forex traders are going to love the product.

There’s alot of work to be done. Much to test and much to be learned. My job will be all about growing the trader community and figuring out which levers to pull and what buttons to push. I am thrilled to dig in and get my hands dirty. I will be a one-armed-paper-hanger so, I’ll be working my @ss off. But I am so jazzed about the mission and people, it will be worth every ounce of energy. I’ll be sharing more as I dig in and get us ready for beta.

Gotta wear shades.

Microblogging is the new black

It’s hard to keep up. First brown was the new black, then eggplant, then came Facebook and now microblogging. You’re in right? Do you know what the hell microblogging is? Okay, let’s start by answering a few simple questions: Are you on Twitter? Yammer? Pownce (no, not the cat food)? Do you religiously update your status on Facebook? Do you know how to fit your most clever thoughts into 140 characters or less? If you answered yes to one or more of these questions then you are a microblogger. Cool! If you answered, no, where have you been hiding? Go get yourself a Twitter account and check it out. I will tell you that when I first started tweeting last fall, I was completely intimidated. I thought, who the heck cares what I’m having for lunch? The amazing thing is that people do. Well, maybe care is a strong word, but people love to learn about other people. Whether you’re in the mix tweeting up a storm, or watching from the sidelines, microblogging, as it’s called, is where it’s at.

Today, I read the Business Week post on my friends over at Blip.fm. I worked with Jeff and his team while I was at matchmine (RIP). The guys at Blip are really on to something. They started with Fuzz.com – a site that connects artists with fans and has a whole bunch of cool indie music. As the Twitter started to gain momentum, they decided to integrate music with tweeting and, viola, Blip.fm was born. You can think of it almost as a twitter for music, which is brilliant because I can share music with my friends on Twitter and meet other people (they call them DJs) who share my taste in music.

The microblogging space will continue to get more interesting as companies begin adding unique features (like music, photos, video) to the standard short message. They say full-featured microblogging will be the next big thing. What do you think?

Dear social media, thanks for helping me find a job.

Well, I now am part of the 6.1% unemployment rate. I’ve gotta say, it’s a pretty surreal feeling. You see, I’ve only been unemployed once in my life. It was for 6 months, I was pregnant, we had sold our company for $1.6B and I chose to exit gracefully. Very different from being asked to pack up your desk, turn in your laptop, share the ceremonial hugs and “it will be okays” and exit through security at the door. At least I’m in very good company. So, what to do now? Drink, of course! Seriously, I really have no idea. It’s been an amazing time of reflection and possibility.

The most interesting thing about my recent unemployed status is how social media played the hero in getting the word out. I’ve been thinking about what today would have been like if I didn’t have Twitter, Facebook, LinkedIn and Ning. I would have spent the day emailing everyone I know and making a zillion phone calls. But today was very different than that.

It all started with my message on Twitter yesterday afternoon – “Farewell Swamp. It’s been real. R.I.P. matchmine.” Within a matter of minutes, I had a deluge of direct messages, tweets and phone calls. Simultaneously, my Twitter status updated my Facebook status. Bam! By the time I woke up this morning, I had a list of people I had to reach out to on Facebook – about 20 direct messages, a whole host of comments on my wall and text messages waiting for a reply. Humbling and amazing.

By noon, I was exhausted. You see, I was thinking today would be sort of a re-group kind of day. Make some coffee, watch some Ellen and catch-up on the hundreds of shows on my DVR. No such luck. With all the social media activity, I didn’t even have time to work on my resume. Which brings me to my point.

Resume shmezume.

Okay, so your resume is important. It’s an artifact of what you’ve done. Check.

But, my friends, your resume is now about who you know – aka, your network, your community, your peeps. The people you know are the people who know someone who’s hiring someone for a job that might be a good fit. The not-so-good-old days of sending your resume in to some HR mailbox or Jobs@… are OVER. Sure you can still do that but your network is your Golden Ticket. It the most precious asset you ‘own’ and it’s your responsibility to care and feed it. It will teach you things you never knew, connect you with people you may never know, celebrate your highs and support you in your lows. It won’t let you down. But, this precious gift must be cultivated. It cannot be grown in a day by carpet-bombing everyone you know. If you are gainfully employed, well good for you. What have you done today to build your network? It should be part of how you live your life – brush your teeth, comb your hair, update your FB status…okay, maybe that’s a little extreme. Make your network a central part of how you do what you do and see how it gives back.

To all of my friends, family, fellow Miners, colleagues from another life, drinking buds and friends-of-friends who have reached out to help me figure out what’s next…I thank you. You saved me from drowning my sorrows in SNL re-runs and episodes of The Office. You made me pick myself up and realize there’s a whole bunch of stuff out there to go explore. Okay, so, here I go. I will certainly keep you posted on my progress.

Comments (copied over from my old blog):

Craig
craig_blum@hotmail.com | 96.233.101.212

The most relevant blog post I’ve read all year. Post matchmine day one was spent entirely on linkedin, ning, FB, & twitter responding to literally hundreds of requests & posts from both my network and Beth’s. Sped my search from a weeks long process to a days long one. Unbelievable.

Spot on, Michelle. Strong to very strong.

Homey
lifeat6knots@gmail.com | 71.184.141.245

Perfect. You couldn’t have described the (new) day in the life of an ex-miner any better.

And thank you for being my swamp buddy and social media sherpa!

Kathy T
kteehan@comcast.net | 24.91.19.79

Right on Shelly!

Great post and timed perfectly. This former co-miner is proud of you and to have you in my network!

miketrap
http://friendfeed.com/miketrap | mike@matchmine.com | 24.62.101.40

You go girl.

michelleheath
michelleaheath@gmail.com | 66.228.95.146

So true. I wouldn’t be the social media maven I am today without you, Natty B! Thanks for lots of laughs, innovation and hard work. We are so connected you have no choice but to hear my updates:)

Nathan
http://blogstring.com | nathan.burke@gmail.com | 24.63.205.211

I totally agree with you on this. I couldn’t believe how many people reached out to me on twitter, facebook, etc. with opportunities. Just think: 5 years ago, that would have been basically impossible.

Keep me updated, ok?